THE MODERATING ROLE OF TASK COMPLEXITY ON THE EFFECT OF WORK ENGAGEMENT ON INNOVATIVE BEHAVIOUR

Abstract

ABSTRAK
In the era of globalization and increasingly fierce competition, innovation is one of the main keys to organizational sustainability and growth. Companies that are able to adapt and create new solutions have a greater chance of excelling in the market. One of the factors that can encourage innovative behavior in organizations is work engagement. In order to address issues and challenges brought on by heightened global rivalry, shifting consumer demands, or market shifts, organizations must also
create new ideas. Because of these difficulties, workers must act creatively to enhance the state of affairs. By integrating the concept of task complexity into the model of work engagement and innovative behavior, this study provides new insights into how task complexity moderates the effect of work engagement on innovative behavior. The novelty in this paper lies in the discovery of new relationships, improved theories, and comprehensive new perspectives, as well as answering the void of previous research that has not been through in examining the role of task complexity in the context of work engagement and innovative behavior. Data collection was conducted through a survey by distributing questionnaires to employees working in ten occupational fields in Indonesia. In this study, the sampling criteria were taken based on convenience sampling, and the number of samples obtained was 208 respondents. Data analysis uses the SEM analysis method or Structural Equation Model with the help of the SmartPLS tool. The results of this study indicate that work involvement has a positive effect on the ability of innovative behavior . The moderating effect test shows that task complexity does not moderate the positive effect of work involvement on innovative behavior. This research can provide practical recommendations for organizations to improve performance and innovative behavior.
Keywords: Work engagement, task complexity, innovative behavior, employees.